Our design terms apply to all work created by Dinosaur Stew. Please review our design process if you are interested in purchasing a custom design.
Communication
All communication is conducted via email. Please check your email frequently and respond to our inquiries in a reasonable time frame!
Estimated Date of Completion
The design process takes an estimated length of 4-6 weeks, but may be shorter or longer depending on the scope of the project, number of revisions, etc.
Payment & Refunds
For projects under $500, we require a full, up-front payment before we start working on your new design. For projects over $500, a 50% down payment will first be collected, with the other 50% due before we install your new design. You can pay us through PayPal. Due to the nature of our work, absolutely no refunds will be allowed after you have signed off on the design terms.
Compatibility
All of our designs are tested on recent versions of Internet Explorer, Google Chrome, Mozilla Firefox, and Safari. We cannot be held responsible for any non-uniformity when using older browsers or computer systems.
Revisions
You are allowed 1-2 major revisions or 3-4 minor revisions during the design process prior to signing off on your design. Additional revisions may be subject to additional fees.
Installation
To install your new design, we will need temporary access to your website. We don’t share this information in any way, but you are welcome to change the password before and after working with us!
Post-Installation Support
After installing your design, we will provide you with email support. This means we will answer any questions your design and, if necessary, fix any errors in coding. We will only offer this support for a reasonable time period, so please review your website as soon as possible in case there is something we need to fix!
Limitations
Designs are only to be used for their intended uses. For example, a blog header design is to be used only as a blog header design, not as a Facebook Timeline cover or for other uses. If you need these additional add-ons, you are welcome to contact us at any time and we will create them for you for an additional fee.
You absolutely cannot reuse or redistribute our design and/or HTML/CSS code. You cannot modify our design and/or HTML/CSS in any way, as this is not a true representation of our work.
Copyright Information & Liabilities
Unless otherwise stated, all of our design work is the property of and copyright to Dinosaur Stew. Please do not remove the design credit in the footer of your website.
We reserve the right to display your design on our website, blog, Facebook page, etc.
We are not liable for any photos or other design elements you provide. Please ensure you have permission to use any submitted elements before we include them in your design.